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Results for "customer feedback analysis"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Team Motivation, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, Coaching, Creativity, Professional Development, Communication
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
- Status: AI skills
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Presentation, Data Wrangling, Data Visualization, SQL, Generative AI, Interactive Data Visualization, Exploratory Data Analysis, Data Cleansing, Big Data, Jupyter, Matplotlib, Data Analysis, Statistical Analysis, Pandas (Python Package), Excel Formulas, Professional Networking
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Analysis, Data Import/Export, Spreadsheet Software, Data Quality, Pivot Tables And Charts, Google Sheets, Data Entry, Data Manipulation, Information Privacy
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Skills you'll gain: Data Wrangling, Data Cleansing, Data Analysis, Data Manipulation, Data Import/Export, Exploratory Data Analysis, Predictive Analytics, Data Science, Statistical Analysis, Regression Analysis, Predictive Modeling, Pandas (Python Package), Analytics, Scikit Learn (Machine Learning Library), Data-Driven Decision-Making, Machine Learning Methods, Feature Engineering, Statistical Methods, Python Programming, NumPy
Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Mart, Data Warehousing, Data Storytelling, Apache Spark, Data Cleansing, Data Lakes, Data Visualization Software, SQL
Skills you'll gain: SQL, Databases, Stored Procedure, Relational Databases, Database Design, Query Languages, Database Management, Data Analysis, Jupyter, Data Manipulation, Pandas (Python Package), Transaction Processing
Skills you'll gain: Jupyter, Automation, Web Scraping, Python Programming, Data Manipulation, Data Import/Export, Scripting, Data Structures, Data Processing, Data Collection, Application Programming Interface (API), Pandas (Python Package), Programming Principles, NumPy, Object Oriented Programming (OOP), Computer Programming
In summary, here are 10 of our most popular customer feedback analysis courses
- CVS Health Call Center Customer Service: CVS Health
- Giving Helpful Feedback: University of Colorado Boulder
- Customer Service Fundamentals: Knowledge Accelerators
- Improving Customer Retention: Coursera Instructor Network
- IBM Data Analyst: IBM
- Excel Basics for Data Analysis: IBM
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Customer Analytics: University of Pennsylvania
- Data Analysis with Python: IBM
- Introduction to Data Analytics: IBM