Skills you'll gain: Customer Support, Google Cloud Platform, Technical Support, Service Level, Cloud Services, Customer Complaint Resolution, Case Management, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

Skills you'll gain: Network Troubleshooting, Networking Hardware, General Networking, Network Support, Network Administration, Network Routers, Computer Networking, Network Infrastructure, Network Switches, Hardware Troubleshooting, Technical Support and Services, Microsoft Windows, System Configuration, Command-Line Interface, Computer Hardware, System Support

Skills you'll gain: Mechanical Engineering, Construction Engineering, Civil Engineering, Hydraulics, Water Resources, Structural Engineering, Safety Training, Maintenance, Repair, and Facility Services, Electrical Engineering

Skills you'll gain: Digital Marketing, Marketing Effectiveness, MarTech, Marketing Strategy and Techniques, Integrated Marketing Communications, Marketing Channel, Customer Insights, Return On Investment, Budgeting, Agile Methodology, Consumer Behaviour, Persona Development, Market Research, Key Performance Indicators (KPIs), Social Media

Skills you'll gain: Budget Management, Project Schedules, Scope Management, Project Scoping, Scheduling, Stakeholder Engagement, Work Breakdown Structure, Cost Estimation, Project Performance, Requirements Management, Resource Utilization, Timelines, Stakeholder Communications, Project Management, Resource Management, Resource Allocation, Project Estimation, Sprint Retrospectives, Service Level Agreement, Performance Measurement

Skills you'll gain: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Cloud Applications, Application Performance Management, Continuous Monitoring, Cloud Computing, Query Languages, Record Keeping

Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer Engagement, Personalized Service, Customer Service, Workflow Management, Customer Relationship Management (CRM) Software, Operational Efficiency, Artificial Intelligence, Process Improvement and Optimization, Automation, Verbal Communication Skills

Skills you'll gain: Identity and Access Management, Looker (Software), User Accounts, Team Management, Data Security, Business Reporting, Google Cloud Platform, Scheduling, Customer Support, Auditing

Skills you'll gain: Customer Support, Google Cloud Platform, Customer Service, Service Level, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Change Requests

Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, Compensation and Benefits, People Analytics, Data-Driven Decision-Making, Job Analysis, Labor Compliance, Law, Regulation, and Compliance, Performance Measurement, Generative AI, Employee Retention, Business Metrics, Market Research

Skills you'll gain: Decision Support Systems, Data Collection, Predictive Analytics, Machine Learning, Data Management, Data Quality, Supervised Learning, Data-Driven Decision-Making, Unsupervised Learning, Data Analysis, Emerging Technologies, Artificial Intelligence, Internet Of Things, Computer Vision

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Workforce Development, Organizational Strategy