Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer lifecycle management (clm)"
- Status: Free
University of London
Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Employee Performance Management, People Development, Leadership and Management, Leadership, Performance Management, Business Leadership, Organizational Leadership, Human Resources, Interviewing Skills, Compensation Management, Decision Making, Recruitment
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
University of California, Irvine
Skills you'll gain: Conflict Management, Active Listening, Intercultural Competence, Cultural Diversity, Communication Strategies, Interpersonal Communications, Cultural Sensitivity, Communication, Stakeholder Management, Teamwork, Cooperation, Emotional Intelligence, Behavior Management, Relationship Management, Collaboration, Portfolio Management, Organizational Effectiveness, Empathy, Discussion Facilitation, Knowledge Transfer
New York Institute of Finance
Skills you'll gain: Credit Risk, Operational Risk, Risk Management, Risk Management Framework, Business Risk Management, Risk Modeling, Risk Appetite, Risk Mitigation, Financial Market, Enterprise Risk Management (ERM), Risk Control, Derivatives, Governance, Portfolio Management, Risk Analysis, Capital Markets, Investment Management, Financial Analysis, Market Data, Key Performance Indicators (KPIs)
Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Value Propositions, Product Roadmaps, Stakeholder Management, Market Research
- Status: AI skills
Skills you'll gain: Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Product Planning, Commercialization, Product Strategy, Artificial Intelligence, Project Management Life Cycle, Data Ethics, OpenAI, Product Marketing, Stakeholder Management, Competitive Analysis, Artificial Intelligence and Machine Learning (AI/ML), Product Testing
University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Risk Analysis, Quality Management, Risk Mitigation, Project Management, Timelines, Milestones (Project Management), Stakeholder Communications, Cost Management, Project Planning, Peer Review, Scope Management, Change Management
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality, Restaurant Management, Product Knowledge, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Competitive Analysis
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Technical Product Management
In summary, here are 10 of our most popular customer lifecycle management (clm) courses
- The Manager's Toolkit: A Practical Guide to Managing People at Work:Â University of London
- Introduction to Customer Service:Â CVS Health
- Conflict Management:Â University of California, Irvine
- Risk Management:Â New York Institute of Finance
- Product Management: An Introduction:Â IBM
- IBM AI Product Manager:Â IBM
- Project Management Principles and Practices:Â University of California, Irvine
- Call Center Customer Service:Â CVS Health
- Food & Beverage Management: Università Bocconi
- Business Foundations:Â University of Pennsylvania