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Results for "customer intelligence"
- Status: New
Skills you'll gain: Generative AI, Data Wrangling, Unit Testing, Supervised Learning, Feature Engineering, ChatGPT, Keras (Neural Network Library), Unsupervised Learning, Natural Language Processing, Data Cleansing, Jupyter, Data Analysis, Deep Learning, Data Manipulation, PyTorch (Machine Learning Library), Artificial Intelligence, Data Import/Export, Data Ethics, Exploratory Data Analysis, Scikit Learn (Machine Learning Library)
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Google Cloud
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure As A Service (IaaS), Cloud Applications, Cloud Security, Kubernetes, Cloud Computing, OAuth, Security Controls, Cloud Storage, Network Infrastructure, Containerization, Threat Management, Application Security, Virtual Private Networks (VPN), Data Security, Authorization (Computing)
- Status: AI skills
Skills you'll gain: Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Product Planning, Commercialization, Product Strategy, Artificial Intelligence, Project Management Life Cycle, Data Ethics, OpenAI, Product Marketing, Stakeholder Management, Competitive Analysis, Artificial Intelligence and Machine Learning (AI/ML), Product Testing
Skills you'll gain: Business Intelligence, Data Integration, Stakeholder Engagement, Dashboard, Data Modeling, Business Analytics, Real Time Data, Requirements Elicitation, Data Storytelling, Data Analysis, Business Metrics, Key Performance Indicators (KPIs), Data Pipelines, Project Implementation
Google
Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Artificial Intelligence, Data Ethics, Security Awareness, Business Workflow Analysis, Innovation, Automation, Workflow Management, Information Privacy, Human Computer Interaction, Content Creation, Natural Language Processing, Complex Problem Solving
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Computing, Cloud Infrastructure, Infrastructure Architecture, Data Infrastructure, IT Infrastructure, Deep Learning, Network Infrastructure, Tensorflow, Hardware Architecture, PyTorch (Machine Learning Library), Data Centers, Computer Architecture, Data Storage
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
Google Cloud
Skills you'll gain: Generative AI, Data Ethics, Artificial Intelligence, Google Cloud Platform, Business Ethics, Application Development, Accountability, Compliance Training, Ethical Standards And Conduct, Artificial Intelligence and Machine Learning (AI/ML), Governance, Organizational Effectiveness, Machine Learning, Project Design, Decision Making, Natural Language Processing, Machine Learning Methods, Corporate Strategy, Performance Tuning, Business Leadership
In summary, here are 10 of our most popular customer intelligence courses
- IBM Generative AI Engineering:Â IBM
- Call Center Customer Service:Â CVS Health
- Introduction to Customer Service:Â CVS Health
- Security in Google Cloud:Â Google Cloud
- IBM AI Product Manager:Â IBM
- Foundations of Business Intelligence:Â Google
- Google AI Essentials:Â Google
- AI Infrastructure and Operations Fundamentals:Â NVIDIA
- Customer Relationship Management:Â Starweaver
- Business Foundations:Â University of Pennsylvania