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Explore the IT Support Course Catalog
Google
Skills you'll gain: Package and Software Management, IT Infrastructure, Network Security, Network Troubleshooting, Systems Administration, OS Process Management, Computer Networking, Desktop Support, Information Systems Security, Computer Security Awareness Training, Application Security, TCP/IP, Cybersecurity, Remote Access Systems, Network Administration, Technical Support, Active Directory, Server Administration, Computer Hardware, Information Technology
- Status: Free
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Debugging, Help Desk Support, Problem Management
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Network Support, System Support, Information Technology, Health Care
Skills you'll gain: Peripheral Devices, Computer Hardware, Computer Systems, Desktop Support, Operating Systems, System Configuration, Microsoft Windows, Linux Administration, Hardware Troubleshooting, Networking Hardware, Data Storage, Information Technology, General Networking, Mac OS, Technical Support, File Systems, User Accounts
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Development Environment, Project Management Institute (PMI) Methodology, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
- Status: Free
Yale University
Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Emotional Intelligence, Mental Health, Psychology, Social Skills, Decision Making, Time Management
Coursera Project Network
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Entry, Microsoft 365
- Status: Free
Yonsei University
Skills you'll gain: Language Learning, Grammar, Vocabulary, Literacy
Google
Skills you'll gain: Scripting, Python Programming, Computer Programming, Algorithms, Problem Management, Data Structures, Debugging, Development Environment
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Psychotherapy, Behavioral Health, Sociology, Creativity, Non-Verbal Communication
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Procurement, Technical Communication, Strategic Communication
In summary, here are 10 of our most popular it support courses
- Google IT Support:Â Google
- Technical Troubleshooting: Diagnostics, Networks, Customers:Â Coursera Instructor Network
- The Critical Role of IT Support Staff in Healthcare:Â Johns Hopkins University
- Introduction to Hardware and Operating Systems:Â IBM
- IBM IT Project Manager:Â IBM
- The Science of Well-Being:Â Yale University
- Getting Started with Microsoft Excel:Â Coursera Project Network
- First Step Korean:Â Yonsei University
- Crash Course on Python:Â Google
- Introduction to Psychology :Â Yale University