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Results for "customer feedback analysis"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Team Motivation, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, Coaching, Creativity, Professional Development, Communication
Skills you'll gain: Jupyter, Automation, Web Scraping, Python Programming, Data Manipulation, Data Import/Export, Scripting, Data Structures, Data Processing, Data Collection, Application Programming Interface (API), Pandas (Python Package), Programming Principles, NumPy, Object Oriented Programming (OOP), Computer Programming
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Mart, Data Warehousing, Data Storytelling, Apache Spark, Data Cleansing, Data Lakes, Data Visualization Software, SQL
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Big Data, Data Visualization Software, Data Analysis, IBM Cognos Analytics, Statistical Analysis, Data Mining, Dashboard, Apache Hadoop, Data Collection, Tree Maps, Excel Formulas, Apache Hive, Microsoft Excel, Data Quality, Data Cleansing, Data Import/Export
Skills you'll gain: Data Wrangling, Data Cleansing, Data Analysis, Data Manipulation, Data Import/Export, Exploratory Data Analysis, Predictive Analytics, Data Science, Statistical Analysis, Regression Analysis, Predictive Modeling, Pandas (Python Package), Analytics, Scikit Learn (Machine Learning Library), Data-Driven Decision-Making, Machine Learning Methods, Feature Engineering, Statistical Methods, Python Programming, NumPy
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Analysis, Data Import/Export, Spreadsheet Software, Data Quality, Pivot Tables And Charts, Google Sheets, Data Entry, Data Manipulation, Information Privacy
Vanderbilt University
Skills you'll gain: Data Presentation, ChatGPT, Document Management, Productivity Software, Artificial Intelligence, Microsoft Excel, Data Analysis, Generative AI, Information Management, Data Transformation, Workflow Management, Content Creation, Automation, Complex Problem Solving
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
- Status: New AI skills
Google
Skills you'll gain: Data Storytelling, Rmarkdown, Data Visualization, Data Presentation, Data Ethics, Interactive Data Visualization, Interviewing Skills, Data Cleansing, Data Validation, Ggplot2, Tableau Software, Presentations, Spreadsheet Software, Data Analysis, Data Visualization Software, Stakeholder Communications, Dashboard, Sampling (Statistics), Analytics, Stakeholder Management
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
In summary, here are 10 of our most popular customer feedback analysis courses
- CVS Health Call Center Customer Service: CVS Health
- Giving Helpful Feedback: University of Colorado Boulder
- Python for Data Science, AI & Development: IBM
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Introduction to Data Analytics: IBM
- Data Analysis and Visualization Foundations: IBM
- Data Analysis with Python: IBM
- Excel Basics for Data Analysis: IBM
- ChatGPT Advanced Data Analysis: Vanderbilt University
- Improving Customer Retention: Coursera Instructor Network