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Results for "customer lifecycle management (clm)"
- Status: New AI skills
Skills you'll gain: Quality Management, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Process Improvement, Project Controls, Project Management Life Cycle, Team Leadership, Project Risk Management, Project Coordination, Backlogs, Team Management, Project Documentation, Agile Methodology, Change Management, Milestones (Project Management), Organizational Structure
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Strategic Marketing
University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Software Design Patterns, Design Thinking, Software Development Methodologies, Agile Methodology, Agile Project Management, Software Engineering, Kanban Principles, Software Development Life Cycle, Application Security, Scrum (Software Development), Object Oriented Design, Software Architecture, User Experience Design, Software Quality (SQA/SQC), Requirements Analysis, Process Analysis, Application Deployment, Lean Methodologies
- Status: New AI skills
Google
Skills you'll gain: Network Security, Incident Response, Computer Security Incident Management, Hardening, Stakeholder Communications, Intrusion Detection and Prevention, Security Management, Threat Management, Cybersecurity, Network Protocols, Network Architecture, Event Monitoring, Cyber Risk, TCP/IP, Threat Detection, Operating Systems, File Systems, Security Controls, Debugging, Python Programming
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Agile Methodology, Project Planning, Waterfall Methodology, Communication, Interpersonal Communications, Decision Making
- Status: New AI skills
Google
Skills you'll gain: Data Storytelling, Rmarkdown, Data Visualization, Data Presentation, Data Ethics, Interactive Data Visualization, Interviewing Skills, Data Cleansing, Data Validation, Ggplot2, Tableau Software, Presentations, Spreadsheet Software, Data Analysis, Data Visualization Software, Dashboard, Sampling (Statistics), Analytics, Stakeholder Management, R Programming
- Status: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups
In summary, here are 10 of our most popular customer lifecycle management (clm) courses
- Google Project Management::Â Google
- CVS Health Call Center Customer Service:Â CVS Health
- Customer Analytics:Â University of Pennsylvania
- Customer Service Fundamentals:Â Knowledge Accelerators
- Customer Relationship Management:Â Starweaver
- Improving Customer Retention:Â Coursera Instructor Network
- Software Development Lifecycle:Â University of Minnesota
- Google Cybersecurity:Â Google
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Foundations of Project Management:Â Google