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Results for "customer retention"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
University of California, Irvine
Skills you'll gain: Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Marketing Strategies, Advertising Campaigns, Marketing Effectiveness, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Content Creation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
Skills you'll gain: Business Intelligence, Data Modeling, Dashboard, Database Design, Extract, Transform, Load, Data Integration, Stakeholder Engagement, Data Warehousing, Databases, Data Presentation, Performance Tuning, Data Pipelines, Database Systems, Data Visualization Software, Business Reporting, Data Integrity, Business Analytics, Real Time Data, Requirements Elicitation, Scalability
- Status: New
Vanderbilt University
Skills you'll gain: Data Storytelling, ChatGPT, Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, Data Analysis, Presentations, Generative AI, Artificial Intelligence, Data Cleansing, Data Import/Export, Data Integration, Productivity Software, Data Transformation, Data Validation, Exploratory Data Analysis, Creative Thinking, Creativity, Natural Language Processing
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Scaled Agile Framework, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Kanban Principles, Team Management, Cross-Functional Collaboration, Prioritization, Estimation
Searches related to customer retention
In summary, here are 10 of our most popular customer retention courses
- Improving Customer Retention:Â Coursera Instructor Network
- Customer Analytics:Â University of Pennsylvania
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Strategies for Converting and Retaining Customers Online:Â University of California, Irvine
- CVS Health Call Center Customer Service:Â CVS Health
- Customer Service Fundamentals:Â Knowledge Accelerators
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Google Business Intelligence:Â Google
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University